project info
Travel made easy,
adventures made unforgettable!
Role: Research, Design, Test
Location: Miami, FL
intro
MindScape transforms air travel into an exciting journey!
Track your flights, log miles, and compete with friends, all while building a unique travel footprint. From your total miles to the countries you've visited, every trip becomes an achievement!
r e s e a r c h + d e v e l o p m e n t
t h o u g h t s + m o t i v e s
Traveling frequently as an international student has turned the airport journey, from booking to boarding, into a daunting process.
How can we make flying enjoyable again?
f i n d i n g s
Through interviews and other methods, I discovered that most people worry about missing their flight.
Three interviewees had missed flights before, and all participants reported experiencing pre-boarding anxiety.
🕜
worried about time
😰
unexpected events?
🤨
did I forget anything?
🐌
anxious waiting
takeaways
A majority of interviewees expressed dissatisfaction with
the arduous nature of the travel process, encompassing flight
reservations, check-in, airport transit, and security screening.
One wrong move, and your flight could be gone.
problem
Navigating multiple apps and tools to plan a trip is cumbersome.
Keeping track of the many moving parts of a trip is challenging.
The excitement of airport experiences has faded.
The overwhelming nature of travel planning can be exhausting.
process
HMW
How might we create a more seamless
and satisfying air travel experience?
Target Users
Primary:
Travel enthusiasts
People who would like to record their flights
Secondary:
People who takes flights
People who needs to track flight info
Approach
A mobile app is the most effective solution, leveraging the ubiquity of smartphones to provide timely notifications.
I conducted three participatory design workshops to uncover user needs and preferences regarding essential flight information and commonly used features.
Key Points:
Streamlined booking process
Timely notifications
Automatic data synchronization
Unified travel platform
Engaging user experience
Travel social network
Wireframe
The wireframe outlined a clear and intuitive user journey,
encompassing login, flight search, social features, and
personalized rewards.
Figma!
Concept
